Welcome to Outdoor Furniture Online

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FAQs

Please find below answers to some FAQs:

FAQs TIMBER

What types of wood do you use?
Teak, Sonokeling, White mahogany, Kwila (also known as Merbau), Cypress, Blackbutt, Southern Spotted Gum and Pacific Jarrah. Our variety of timber has been chosen for its unique colour, beauty, durability and value.

Does the timber used in the products come from renewable sources?
Yes. All of our products are manufactured from timber grown from sustainable – yield sources.

Is the wood durable enough for outdoor use?
Yes. Teak, Sonokeling, Kwila, and Cypress are all rated high against rot, insect damage and most weather elements.

If I choose to oil the timber – what should I use?
We use and recommend Cutek Extreme CD50 oil.

Cutek Extreme CD50 is a specially formulated oil timber preservative for interior & exterior use. It is designed to penetrate deeply into any species of timber, including hardwoods, to provide water repellency and assist with dimensional stability.

Cutek Extreme CD50 oil does not peel off or crack. It helps to control warping, cupping and splitting, effectively enhancing the service life of timber. This characteristic ensures that future re-coat preparation consists of a simple wash-down of the timber, rather than conventional sanding or stripping, resulting in significant savings in ongoing maintenance costs and time.

How do I care for the timber?
Simply wipe a generous amount of oil onto the timber with a clean soft lint free cloth. Leave to penetrate the timber for up to 24 hours. Take off any excess with a clean cloth.

FAQs FURNITURE

Is assembly difficult?
No. All our furniture is partially assembled. Simple assembly may include attaching legs, arms, seat, back etc. Instructions are available and shipped with furniture. All hardware is included and holes are pre-drilled for easy assembly.

Do you deliver?
Yes. The price for delivery depends on quantity and delivery postcode.

FAQs SHOWROOM

Do you have a showroom?
No. But if you want to have a look at a products or talk to us in person drop in to our factory at Unit 4, 5 Krauss Ave, South Lismore NSW 2480.

What are the factory hours?
Monday – Friday 7am until 3pm. Please call and let us know you are coming.

After hours including weekends by appointment, please call Matt on 0407036022.

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RETURNS AND EXCHANGE

Call Us: 0407 036 022

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